Picture this:

It’s 2 am on a Tuesday. You are, of course, blissfully asleep. Suddenly, your phone starts buzzing like a swarm of angry hornets and wakes you up. You groggily answer the call, and a robotic voice informs you your site is down! You scramble out of bed, rubbing the sleep from your eyes, and as you walk out of your room, you try checking the site on your phone. But… it just works!

You know you’ll lay awake for another hour, cursing the adrenaline rush that keeps you from being able to fall back asleep… all for a false alarm.

The problem with traditional website monitoring services

Your website is your business’s lifeblood. There’s a direct line between your company’s revenue and the availability and smooth operation of your site. Nobody wants to lose sales due to downtime, or have a visitor bounce off their site due to a broken link. That’s where a website monitoring service can help, but not all monitoring services are created equal.

Most site monitors are entirely automated—there’s a server somewhere that checks your site, and when something goes wrong, you get an alert. Seems simple, right?

The problem is that there are a lot of things that can cause a web page to fail to load, and only some indicate an actual problem with your site. Maybe the monitoring service’s data center is having issues, or a cosmic ray hit the transatlantic fiber optic cable… who knows!

With a traditional monitoring service, you’re going to get alerted regardless of where the problem lies.

Not only does this result in unnecessary middle-of-the-night wakeups, it also undermines trust in the monitors. Eventually, you start ignoring the alerts, and when there really is an issue, you unknowingly ignore that too. It’s the boy who cried wolf all over again.

That’s where we come in.

How SleepEasy guarantees zero false alarms, ever

At SleepEasy, we believe confidence in your monitoring service is of the utmost importance. That’s why we’ve taken steps that no other monitoring service can match with our zero false alarm guarantee.

For customers on our Business plan, we have human testers on call 24 hours a day to verify alerts before they disturb you.

Here’s how it works:

1. Alert generation: When SleepEasy’s monitoring system detects a potential issue on your website, it triggers an alert for our staff.
2. Human verification: Our human testers immediately review the alert. They’ll see if the site is accessible from around the world and either confirm the alert or dismiss it.
3. Customer notification: Only after the human tester verifies the issue is real and replicable will SleepEasy notify you about the problem, allowing you to take steps to correct the issue.

Don’t get woken up by a false alarm, and don’t let unreliable alerts destroy the value of website monitoring

In a world where your business depends on the reliability of your website, monitoring is a must. SleepEasy is the only website monitor, though, that can guarantee every alert represents a real, business-impacting issue.

Sign up today and experience the peace of mind that comes with accurate, reliable website monitoring.